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Frequently Asked Questions
Can I see samples of the flooring and decking materials before making a purchase?
Certainly! We believe in empowering our customers with options. We offer samples of many of our products so you can make an informed decision. Visit our store in Newark, Ohio to view samples in person and get expert advice on your project.
What payment options do you accept?
We accept a variety of payment methods for your convenience. You can pay with cash or Zelle with no additional fees. For credit and debit card payments, as well as Venmo, a 3% processing fee will apply to the transaction.
How do I know how much material I need for my project?
Our knowledgeable staff can help you calculate the amount of material needed for your project. You can also use our online calculators for flooring and decking to get a rough estimate.
What should I do if I need help choosing the right product for my project?
Our team is here to assist you! Feel free to visit us in-store, call, or email us for personalized advice on selecting the best flooring or decking materials for your needs.
Can I return or exchange products?
Yes, we offer returns and exchanges on most products. Please review our return policy for specific details regarding timelines and conditions.
